Holiday questions, answered.
Cutoff dates, gift wrapping, returns, fit — everything people ask before they buy a gift they cannot be late with.
Frequently asked questions
Order by Dec 18 for guaranteed delivery before Christmas. Express options available at checkout.
Yes — free on all gift bundles. Single cases can add recycled kraft wrap, a gold ribbon and a blank card for $2.50 at checkout. No parcel we ship ever shows a price.
Orders ship from our US warehouse within 24 hours on business days. Standard delivery is 3–5 business days, free on orders over $35. Expedited 2-day shipping is available at checkout, and anything ordered by 6 PM ET on Dec 18 lands before Christmas.
Use the device selector on every product page. We cover iPhone 17 through iPhone 13 (all Pro / Pro Max variants), plus AirPods Pro and AirPods 4. If you pick the wrong model, we'll swap it free.
Yes — a built-in N52 magnet array delivers full 15W charging and accessory snap, straight through the case. Look for the MagSafe chip on the product page.
No. Our UV-resistant coating blocks the oxidation that yellows cheap cases within weeks. If it ever yellows, we replace it free — that's the lifetime anti-yellow warranty.
30 days, no questions asked, and gifts bought in December can be returned through January 31. Return labels are free for US orders.
Every case passes 10-foot drop tests onto concrete (MIL-STD-810G). Air-Core corners absorb impact and raised bezels guard the screen and camera. Tough Series models are rated to 12 feet.
Shop Pay, PayPal, Apple Pay, Google Pay, and all major cards (Visa, Mastercard, Amex, Discover). Tax is calculated at checkout based on your state.
Every case carries a 1-year warranty against manufacturing defects, and clear cases add the lifetime anti-yellow guarantee. Email a photo to support@caselab.us and we'll ship a replacement — usually without asking for the old one back.
Still stuck? We answer within one business day.
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